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Terms of Use & Privacy Policy

Your privacy and safety are important to us

Pandamo Edu AR App Privacy Policy

Effective Date: 23 September 2025

Last Updated: 23 September 2025

1. Introduction

Pandamo Edu AR App ("Pandamo") is owned and operated by Unikomi Enterprise ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your information and your rights when using the App.

2. Information We Collect

We may collect:

  • Account details (nickname, age group)
  • Device information (model, operating system, usage statistics)
  • Parental or guardian contact information (if required for consent)

We do not knowingly collect personally identifiable information from children without verifiable parental consent.

3. How We Use Information

We use the collected information to:

  • Provide and improve AR learning experiences
  • Personalize content based on age and learning level
  • Maintain security and prevent misuse
  • Respond to support requests

4. Data Protection & Retention

We implement industry-standard security measures to protect your data. We retain data only as long as necessary to provide our services or comply with legal obligations.

5. Sharing of Information

We do not sell or rent personal information. We may share limited information with service providers solely for the purposes described above, under strict confidentiality agreements.

6. Parental Consent & Rights

  • A parent or guardian must provide consent before a child's account is activated.
  • Parents/guardians can review, modify, or request deletion of their child's information by contacting us through the details below.

7. International Data Transfers

Data may be processed or stored outside Malaysia. By using the App, you consent to such transfers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of material changes through the App or our website.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us at:
Email: support@pandamo.my

10. Compliance & Safety

Parental Control Over Purchases

All in-app purchases are designed to be initiated and confirmed by a parent or guardian. We do not allow children to make purchases without verifiable parental consent.

Refund Policy

Refunds for in-app purchases are handled in accordance with the platform provider's (Google Play/App Store) policies. Parents or guardians may contact support@pandamo.my for assistance with refunds or billing inquiries.

Data Compliance

We comply with applicable Malaysian privacy laws and international child-data protection standards.

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